Our business has been built on trust between our customers and ourselves. To preserve the confidentiality of all information you provide to us, we maintain the following privacy principles:
By maintaining our commitment to these principles, we at HSBC will ensure that we respect the inherent trust that you place in us.
This section provides specific details of how we treat any personal information you might wish to provide us when you visit this site.
Your visit to this site may be recorded for analysis on the number of visitors to the site and general usage patterns. Some of this information will be gathered through the use of "cookies". Cookies are small bits of information that are automatically stored on a person's web browser in their computer that can be retrieved by this site. Cookies can make the site more useful by storing information about your preferences on particular sites, thus enabling website owners to provide more useful features for their users. The information collected by "cookies" is anonymous aggregated research data, and contain no name or address information or any information that will enable anyone to contact you via telephone, e-mail or any other means. Most browsers are initially set to accept cookies. If you would prefer, you can set your browser to disable cookies or inform you when they are set. However, by disabling them, you may not be able to take full advantage of our website, including HSBC Internet Banking.
HSBC may also work with third parties (such as Doubleclick, Yahoo!, Nielsen//NetRatings and WebTrends) to research certain usage and activities on parts of our web site on our behalf. Doubleclick, Yahoo!, Nielsen//NetRatings and WebTrends use technologies such as spotlight monitoring, web beacons and "cookies" etc to conduct this research. The information collected through technologies such as cookies, spotlight tags and web beacons etc are used to find out more about our users, including user demographics and behaviour and usage patterns, for more accurate reporting and to improve the effectiveness of our marketing. Information recorded through the use of these devices are aggregated and then shared with us. No personally identifiable information about you is collected or shared by Doubleclick, Yahoo!, Nielsen//NetRatings and WebTrends with HSBC as a result of this research. Should you wish to disable the cookies associated with these technologies such as spotlight tags and/or web beacons etc, you may do so by changing the setting on your browser. However, you may not be able to enter certain part(s) of our website, including HSBC Internet Banking.
Occasionally we may collect personal information from visitors to this site and those individuals that participate in a contest or promotion (online or over the telephone,or at one of our branches). Such information is only collected from individuals who voluntarily provide us with their personal information. We may use this information to advise them of products, services and other marketing materials, which we think, may be of interest to them. We may also invite visitors to this site to participate in market research and surveys and other similar activities.
You can choose to receive marketing and other promotional materials by email. If you do receive email or promotional direct mailings, you will always have an opportunity to opt-out.
If at any time you would like us to cease sending you direct mailings, please contact our representatives by calling (852) 2233 3322 for HSBC Premier customers, (852) 2748 8333 for HSBC Advance customers or (852) 2233 3000 for other customers. We will then, at no cost to you, act on your request within 30 days and ensure that you are not included in future direct marketing promotions.
If we do ask you to provide personal information, we will always specify the purpose for which such personal information is collected and ensure that it is only used for the purpose specified at the time of collection.
*Notice relating to the personal data (privacy) ordinance (the 'ordinance')
This Statement is made by The Hongkong and Shanghai Banking Corporation Limited ('the Bank') in accordance with the Personal Data (Privacy) Ordinance of the Hong Kong Special Administrative Region ('the Ordinance'). The Statement is intended to notify you why personal data is collected, how it will be used and to whom data access requests are to be addressed.
Such information may be transferred to a place outside Hong Kong.
In connection with paragraph (vii) above,
If a customer does not wish the bank to use or provide to other persons his data for use in direct marketing as described above, the customer may exercise his opt-out right by notifying the bank.
Note: In case of discrepancies between the English and Chinese versions, the English version shall apply and prevail.
IMPORTANT: By accessing this web site and any of its pages you are agreeing to the terms set out above. Thank you for choosing HSBC.
* You may be subject to an earlier version of this Notice (known as Notice to Customers relating to the Personal Data (Privacy) Ordinance) if you have not consented to subsequent changes to the earlier notice.