18 July 2018

PayMe tops one million users

HSBC is pleased to announce that PayMe has surpassed 1 million users, just 17 months after launch.

Launched in early 2017, PayMe is one of the Hong Kong’s leading and fastest growing social payment apps, enabling users to transfer money freely and instantly between any Hong Kong banks, not just HSBC. Forty percent of PayMe users are millennials who have really taken us to their hearts, using PayMe to split bills and pay friends for lunch, dinner, utility bills, shopping and travel.

Greg Hingston, Head of Retail Banking and Wealth Management, Hong Kong, HSBC, and Andrew Eldon, Head of Digital, Retail Banking and Wealth Management, Hong Kong, HSBC, celebrated with PayMe team for surpassing 1 million users.


Greg Hingston, Head of Retail Banking and Wealth Management, Hong Kong, HSBC, said, “We are pleased to see the success of PayMe in creating a new ecosystem in Hong Kong which was rapidly adopted by a million users. We extend our heartfelt thanks to our customers for their ongoing support. Feedback from customers shows us that they love the simplicity and convenience of PayMe. Our customer-centric approach to developing new features means we’re perfectly placed to capitalise on this early success.

PayMe is a top performer not just in financial services but across the board. The app is in the top ten free Hong Kong apps and consistently ranked number one in finance in the App Store, where it has garnered over 45,000 reviews, earning a score of 4.7 out of 5.

Greg continued, “Digital payments are moving at ever faster rates thanks to the variety of payment options emerging in the city. We will continue to invest in digital payments and roll out new capabilities so as to cater for the growing number of customers migrating to digital banking and so we can continue to meet their daily needs.”

HSBC has recently enabled 1 million users to pay with PayMe on apps like HKTVmall. With more merchants on board, the person-to-merchant (P2M) roadmap will allow the Bank to accelerate the adoption of PayMe payments for consumers and merchants.

PayMe tops one million users (1-page PDF 76KB)