Our ESG Update

We’re committed to making banking faster, simpler and more transparent; to helping meet people’s financial needs in the markets where we operate; and to having a positive impact on the planet in general.

Our latest Environmental, Social and Governance (ESG) update outlines what we’re doing to achieve these goals (among others), how we’re doing it – and where we need to improve.

We provide examples of how we’re acting on customer feedback and supporting sustainable growth to ensure we’re meeting our obligations to the communities where we operate.

Annual Report and Accounts 2020: see pages 42-75 for ESG disclosures (PDF 5MB)

HSBC ESG Factbook: FY20 (7-page PDF 931KB)