Private investors with questions about their shareholding (for example transfers of shares, changes of names or address, lost share certificates or dividend cheques) should contact our Hong Kong registrar (details below). Only shareholders who are resident in the Hong Kong SAR can hold shares on the Hong Kong register.Hong Kong Overseas Branch Register
Telephone: +852 2862 8555
Visit the investor contacts page on our global corporate website to find contact details for the London Principal Company Register and the Bermuda Overseas Branch Register.
Institutional shareholders who have enquiries or need information relating to HSBC’s strategy and financial and business performance can contact our Investor Relations team in Hong Kong.
Head of Investor Relations ASP
Senior Investor Relations Manager
Investor Relations Manager
If you would like to receive shareholder information and updates from HSBC via email, please send your name and email address to firstname.lastname@example.org. To receive updates in Chinese, please email email@example.com.
Shareholders can manage their shareholding online on the Computershare website run by HSBC’s Registrars. This allows you to view your shareholding and dividend payments, amend your personal details and request that dividends are paid directly into your bank account.
To sign up or log in to the Computershare website, please use the link below:
To register, you will need your Shareholder Reference Number, which can be found on your share certificates, dividend tax vouchers and other shareholder communications.
Once you have logged in to the Computershare website you can also ask for dividends to be paid directly into your bank account. Simply select the tab ‘Update my Details’ followed by the option ‘Bank Instructions Update’.
If your shares are registered in a different location, visit our global corporate website for information on how to manage your shareholding.
On the Computershare website you can also register to receive shareholder documents by email. The documents we currently make available by email are: the Annual Report and Accounts; Strategic Report; Interim Report; notices of shareholders’ meetings; dividend circulars; and notifications of your dividend entitlement.
To sign up, use the following link (you will require your Shareholder Reference Number):
Once you have registered, we will send you an email each time a new document is made available. Email addresses will not be used for any purpose other than communicating with you as a shareholder.
You may revoke your registration or request a printed copy of any shareholder communication from the Registrars, at any time.
Our Annual Report and Accounts and related documents are available to download on our global corporate website.
Shareholders who wish to receive a paper copy should contact HSBC’s Registrars using the contact details above.